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• Facility

  Refers to core facilities within the institute (also called shared resources laboratories - SRL), e.g. Flow Cytometry, Microscopy, Animal Facility, Histology, etc...

• Fields

  Extra information that needs to be entered by the users upon booking a resource or requesting a product.

• Groups

  Groups/Departments refer to laboratories within the institute. Each group can have a PI, a lab manager and be tagged with an external financial number for an eventual connection with a financial system. A group can be associated to multiple projects.

• Happyhours

  Periods of time to which can be attributed booking discounts.

• Institute

  The term institute is used to differentiate large institutions, such as universities or research institutes. Institutes can be identified as being internal, academic, campus or commercial, which may be relevant depending on the pricing policies of each facility. For example, a resource can have different prices, depending on whether it is booked by a user from an internal or an external institute.

• Projects

  Refers to funding grants or tasks. A project can be associated to multiple groups, e.g. a grant that is awarded to two groups from the same institute or a task being made by several groups. If active, all bookings or product requests need to be associated to a project.

• Requests

  Items or services provided by a facility that can be requested by users. Requests can be tasks, software licences, items (e.g. antibodies, rodents, plastics), etc...

• Resource

  Any kind of resource (equipment or not) that can be made available for booking, e.g. a microscope, meeting room, etc...

• Resource permissions
  • No permission
  • Regular reservation: users can book the resource within the scheduling tolerance time.
  • Add ahead: users can book ahead of the scheduling tolerance of the resource.
  • Add back: users can change past events
  • Add back and ahead: users can change past wvetns and book ahead of the scheduling tolerance
  • Extra reservation: the scheduling tolerance of the resource is multiplied by two for these users
  • Admin permissions: permissions equivalent to the resource administrator. It is used in case a resource has multiple managers
  • In training: permissions to be attributed to users still in training. When a user with this permission books an event, the resource managers will automatically be notified via email.
  • Power user: users with privileges to book the resource out of the regular business hours. The power user schedule is configured independently for each resource

• Sphere

  Collaborative notes and protocols. It is possible to share them with a specific user, your research group or make it available to everybody using your agendo database.

• I cannot login into Agendo

  When you register, your account is not automatically activated. Rather, it needs to be approved by the resource/product manager to which you have requested permissions to use. Once your account is approved, you will receive an email notification with your log in credentials.

  However, if you have received your credentials and still can't log in, please raise a ticket explaining the situation in our helpdesk so we can take a look at it and fix the issue ASAP.

• How can I change my password?

  It is very easy! Just follow the steps indicated in our tutorial.